Accessibility
The lower level of the Riverboats are wheelchair accessible by a ramp that is 29 inches wide, however the restrooms are not. In the rare event of high waters, the Riverboats may lose this accessibility, as stairs would be used to board the Riverboats. Please call the Manager of Cruise Operations at 630-513-4308 to address any concerns.
Take a Peek Before You Visit!
Curious about the docks and riverboats? Explore virtually before your visit: click here
Service Animals
Service animals are welcome in line with the Department of Justice definition.
Hearing Assistance
We have written scripts of the tour narration available aboard the Riverboat, please just ask for a copy while boarding! You can also read along: click here
Parking Information
To make boarding as easy as possible, buses may pull up directly near the Riverboat docks so guests can unload just steps from the boarding area. After unloading, buses are asked to park in the furthest parking lot.
