Dress for the weather. The Riverboats are not heated or air-conditioned. Sunscreen and other sun protection may be needed on the top deck. Remember to bring your binoculars from home as you may spot a bald eagle!
Water, kettle corn and cotton candy are available for purchase on board during public sightseeing cruises. A larger concession menu is available in Pottawatomie Park at the River View Miniature Golf Refreshment Stand.
Yes, there are two flushable restrooms located on the lower level of the Riverboats.
The Riverboats are not heated or air-conditioned. Staff advises guests to dress for the weather.
The lower level of the Riverboats are wheelchair accessible, however the restrooms are not. In the event of high waters, the Riverboats may lose this accessibility, as stairs would be used to board the Riverboats. Please call the Manager of Cruise Operations at 630-513-4308 to address any concerns.
There is ample parking in the parking lot adjacent to the Riverboat docks. For a map of Pottawatomie Park: click here
When using the lower deck and upper deck of the Riverboats, the maximum capacity for a sightseeing charter is 90 guests.
The Riverboats can accommodate 36 guests for private seated lunch or dinner charter. Seated meals take place on the covered first level of the Riverboats. If using the outside deck area on the lower level of the Riverboat, 40 guests can be accomodated.
The Riverboats have built in wooden benches on both levels of the boat. This is perfect seating for private scenic tours of the Fox River. If the private charter includes a seated meal or if requested by the event host, staff offers eight rectangular 2’x4’ tables for seating, two 3’x6’ buffet tables and folding chairs. The tables and chairs are free of charge but need to be requested prior to the rental date. Table linens are not included. To view a riverboat layout: click here
Yes, event hosts have access to the Riverboats 30 minutes prior to the scheduled private charter rental. This time can be used to decorate the Riverboats.
Decorations are not to be stapled, nailed, glued or taped to any surfaces. Confetti, birdseeds, rice, loose glitter, candles and bubbles are not permitted.
Yes, you may cater your event with outside vendors. A certificate of insurance will be needed when the food company is bringing aboard the food, setting up or serving. Proof of insurance needs to be provided 2 weeks prior to the scheduled private charter. If charterers bring food from a local restaurant and set up/serve it, an additional certificate of insurance is NOT needed.
Yes, alcohol is allowed aboard the Riverboats.
-If bartenders and/or servers are hired to serve alcohol, a certificate of insurance for $1 million per incident in liability listing the St. Charles Park District as “additionally insured” is needed. Proof of insurance is needs to be provided 2 weeks prior to the scheduled event rental.
-If you self-serve the alcohol aboard the Riverboat, a liquor permit and Dram Shop liability insurance is needed. Proof of liquor permit and Dram Shop needs to be provided 2 weeks prior to the scheduled event rental.
St. Charles offers an array of overnight accommodations. For more information: click here
Yes, a 50% deposit is due at the time of the booking. The remaining balance is due 30 days prior to the scheduled event.
When the Riverboat is docked, staff will ask all guests to depart the boat. The event host is allowed up to 30 minutes to clean up after the scheduled private charter ends. If additional time is needed, there will be a charge of $50 per every 30 minutes.
Yes, music is allowed on the boats. Both Riverboats are equipped with a sound system. Guests are welcome to connect a mobile device to play their own music. The City of St. Charles has a sound ordinance in effect daily from 10pm to 7am.
Yes, you may bring a band or DJ on board the Riverboat. The hired entertainment will need to have general liability certificate of insurance. Proof of insurance will be required 2 weeks prior to the scheduled rental. Please keep in mind the amount of hired outside staff or entertainers on the boat will go towards the maximum capacity. Riverboats have limited electrical power. Prior to booking the entertainment, it is important to discuss the power requirements needed with the Manager of Cruise Operations.
Private charters will cruise rain or shine. The Captain reserves the right to cancel a cruise due to inclement weather. Cancellations due to weather will not take place until the day of the event, 2 hours prior to departure time. In the event of a cancellation, the event host will be able to schedule the private charter to a different date or receive a full refund minus $100 from the security deposit.